Showing posts with label customer reviews. Show all posts
Showing posts with label customer reviews. Show all posts

8.25.2015

Customer Testimonials: What Did They Have to Say?

At the end of the day there’s no better reward for us here at Aspen Home Improvements than the positive comments we receive from our clients. 

From siding and roofing repair and replacement to the installation of new energy-efficient windows and secure doors, we strive to provide excellent workmanship without letting our customer service slack!

We’ve worked on home improvement projects with our neighbors all around Lancaster – as well as with homeowners in the Maryland area – and the best part of finishing each project is always hearing back from the customers about how happy they are with their new and improved home!


A few of our customers have recently shared their experience on our Angie’s List page, and we thought we’d pass those customer testimonials on to you. Take a look:

"Garden window and some sliding doors installed. Their prices were competitive with others. Everything is great!"
Catherine, Lancaster, PA



"They installed two new doors for me. They did it in the time frame they gave me. They were efficient, clean, and very polite!"
Patricia, Ardmore, PA




"Aspen did an outstanding job! The installers were a well-oiled installation machine. They took great care to be safe in their work and provided an excellent installation. All communications were friendly and professional! No mess. Aspen insured total satisfaction with us!"
Julia, Annapolis, MD



We first met Aspen Home Improvement when Bob Hoppa came to discuss their services. Throughout the experience, he came to the house at the beginning of the job, checked in with me directly regarding the job and did a thorough walk-around and review of the work. The entire experience with Aspen Home Improvements was exceptional!"
Karen, Raleigh, NC

Did you notice the “Page of Happiness” (POH) nominee symbol? What do those mean? When customers leave a review on Angie’s List they can nominate the company for the POH, which is published in Angie’s Lists’ monthly magazine. This nomination means 4 things:

1. Exceptional work was performed.
2. The customer would work with/recommend that company again.
3. All A ratings were given in each category.
4. The review left was “especially glowing.”

Aspen Home Improvement’s has been blessed with multiple nominations, and we appreciate all of the kind words that have been left for us. We look forward to working with all of you in the future!

To see more customer testimonials, see our Testimonials page.

6.02.2015

Customer Testimonials

If there’s one thing we take more seriously than our award-winning home improvement services, it’s the satisfaction of our customers.

We have been so lucky to work with homeowners from all over – including Maryland, West Virginia, and right here, locally, in Lancaster County. One of our favorite parts of the remodeling process is hearing how happy our customers are with their updated home!

Whether it’s our beautiful custom doors, our award-winning roofs, our energy-efficient windows, or our durable siding, we pride ourselves in providing the very best for our hard-working customers.

Recently, we have gotten a lot of fantastic feedback that we want to share with you!

“We purchased 2 Angie's List vouchers for Aspen Home Improvement totaling $1000.00. We wanted to replace 2 windows that were drafty. The installers were professional and cleaned up after themselves.”
Barbara, Lincoln University, PA



“Mark is a class act! Love the new door!”
Josiah, Windsor, PA



“The installation crew came on the date they were supposed to come. It took 2 full days to do all the work. We are pleased with the work!”
Janet, New Freedom, PA


“Very fast – in one day! Very professional! The roof is BEAUTIFUL!”
Mark, Biglerville, PA



A huge thank you to all of our customers who took the time to provide us with feedback on our services! We are so happy that we were able to help you fall in love with your homes all over again!


Have we completed a renovation project for you in the past? We want to hear from you! We would greatly appreciate if you would review our work.

10.28.2014

What are they saying? Recent Customer Testimonials

At Aspen Home Improvements, we’re incredibly proud of the home improvement work we’re able to provide for our customers.

Last week, we were able to share some great photos of recent projects. This week, we want to share some of the great reviews that have come in from recent home improvement projects!

Whether it be our energy-efficient windows, our beautiful custom doors, or critically-acclaimed siding, we're always happy to provide the absolute best for our customers.

Here are a few of the recent reviews we've received for our award-winning products and services --

One of our excellent report cards
submitted on Angie's List.
"Aspen Home Improvements replaced 8 of our old, rotten windows with 8 double-hung OKNA Insul-Tec DeLuxe vinyl replacement windows. Friendly, helpful, and knowledgeable office staff. Clean-cut, friendly installers (who happened to be father and son). Very happy with our new windows."
Dorothy, Lititz, PA

"They replaced all my windows, soffits and fascia's on my 140 yr. old house. They were professional the whole time they were here they showed up on time, cleaned up every day and were attentive to my questions, from the salesmen to the workers. I would highly recommend Aspen Home Improvements to others."
Greg, Dover, PA

"I had 14 windows and 2 doors replaced on my home. The service was excellent. They showed up when they said they would and finished the job in only 2 days. The quality of the work, as well as the windows and doors, is excellent. In just the short time we have had the new windows and doors, I already notice the reduction of traffic noise. I live close to a main highway. I also noticed that we lose less heat / air. Customer service was also great. They answered any questions I had throughout the whole process. What a difference these new products have made to my home. I would definitely use Aspen again and highly recommend them."
Opal, Manheim, PA

"Marcus set up the contract with us and was very professional, polite and down to earth. Understood what he was talking about the window replacement and what we actually wanted. Then, when Fred came out to ensure the correct measurements were down, he was very professional and polite. When we called Aspen to ask questions that we had, they were very professional and polite."
John, Hagerstown, MD

A big thank you to all of those who wrote reviews! We're incredibly excited to know you're happy with your home improvement projects!

Have we recently completed a home improvement project for your home? Review our work - we'd love to hear your feedback!